Terms
Terms of Service
These terms summarize baseline platform expectations. Enterprise commitments, data processing terms, and service levels should be captured in the signed customer agreement.
Use of the Service
Customers are responsible for configuring users, integrations, approval policies, and workspace data in accordance with their internal requirements and applicable law.
Customer Responsibilities
Customers must maintain appropriate account security, review sensitive workflow approvals, and ensure that connected systems are authorized for use with Vertixia.
Platform Availability
Vertixia is designed for reliable business operations. Specific service levels, support commitments, and deployment terms are governed by the applicable order form or enterprise agreement.
Data and Audit Logs
The platform maintains operational records and audit logs to support security, troubleshooting, compliance review, and workflow accountability.
Contact
Questions about commercial terms can be sent to sales@vertixia.com.